Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
When you request a quote or contact us, we collect the information you provide, typically your name, phone number, email address, postal code, home address, and details about your project. When you browse our site, we may also automatically collect standard technical data such as your Internet Protocol (IP) address, device type, browser, the pages you visit, and an approximate location (such as your city or region) estimated from your IP address, through cookies, analytics tools, and the location feature described below.
We use your information to:
Consent to marketing contact is not a condition of purchase, and you can withdraw it at any time.
To help you quickly see whether you are within our service area, our website may estimate your approximate location (typically your city, region, or province) from your IP address. This is done in your browser using a third-party IP geolocation provider, and the result is used only to display a service-area message and is kept temporarily in your browser for your visit. This estimate is approximate, it is not precise GPS location, and we do not use it to identify you personally or store it in our records. If you would rather not share this, you can dismiss the message, decline location or cookie prompts, or use privacy tools such as a VPN or tracking protection.
This section explains how we handle your mobile information when you opt in to the Jacuzzi Bath Remodel of Ontario SMS Messaging Service.
What we collect: your mobile phone number, your SMS and call consent records and preferences, and message delivery and response history.
How we use it: to send automated appointment reminders and confirmations, service updates and scheduling, and follow-up communications, to respond to your inquiries by call or text, and, where you have agreed, to send promotions and offers.
Third-party sharing: We do not share your mobile phone number or other mobile information with third parties for their marketing purposes. We may share it with service providers who help us deliver these messages, and they may only use it to provide that service to us. We do not sell your mobile information.
Retention: we keep your phone number and consent records while you are an active customer and for up to 24 months after you opt out, in order to honour your opt-out request and for legal and compliance records.
Your rights & opt-out: you may request a copy of your data, correct your phone number at any time, or ask us to delete it from our systems, subject to applicable law. Reply STOP to any message to opt out, or Reply HELP (or call (416) 565-2001) for help. Message and data rates may apply.
We do not sell your personal information. We share it only with trusted service providers who help us operate, for example, form and hosting providers, analytics and advertising platforms such as Google, and, where you request financing, third-party lenders. These providers are only permitted to use your information to provide services to us.
Our site uses cookies and similar technologies to understand site usage and measure the effectiveness of our advertising. This includes Google Analytics (GA4) to see which pages visitors view, and Google Ads to measure ad and conversion performance; these tools may process your IP address and usage data. We also use a third-party IP geolocation provider to estimate your approximate location for the service-area feature, and Google reCAPTCHA to protect our forms from automated abuse, your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on.
You may opt out of marketing communications at any time by replying STOP to texts, using the unsubscribe link in emails, or contacting us directly. You may also request access to, correction of, or deletion of your personal information, subject to applicable law.
We retain personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Questions about this policy or your information? Contact Jacuzzi Bath Remodel of Ontario at (416) 565-2001 or info@nautilusbath.ca, or write to us at 6901 Edwards Blvd, Mississauga, ON L5T 2T9.
This policy is provided for general information and should be reviewed by qualified legal counsel before publication.
Last updated: August 2026
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